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1.	Introduction of I-Access Investors Ltd.
	I-Access Investors Ltd is a registered licensed corporation regulated by Securities and Futures Commission. We offer a comprehensive range of financial services, including securities broking and futures broking. (SFC No. ALV032) [SFC Link]   We have 2 trading rights in The Stock Exchange of Hong Kong Limited.(Broker Nos. 0690, 0691, 0697, 0698 and 0699) [HKEX Link] and 1 trading right in Hong Kong Futures Exchange Limited. [HKEX Link]   We are the participant of the Stock Option Exchange, we can provide stock options trading service for our clients. [HKEX Link]   We are the registered market maker of Hang Seng Index Options and mini Hang Seng Index Options, we provide the liquidity for the market. [HKEX Link] For more information, please visit this link.
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Account Opening

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1.	How to open a Stocks and Futures account?
	You can visit our head office with the following documents Personal identification document (Photocopy of Identity Card(s) or Passport(s) of the proposed Account Holder(s). Proof of home address (e.g. utilities or telephone bills, bank statements, etc, with the name of the account holder printed on it within last 3 months.)   Business Hours     Mon-Fri : 9:00am ¡V 6:00pm   Sat : 9:00am ¡V 1:00pm   Sun or public holiday : Close Or you can visit our website, and submit the application online. We will email an application form to you, simply sign the form and post it together with the following documents to GPO Box 9704. Personal identification document (Photocopy of Identity Card(s) or Passport(s) of the proposed Account Holder(s). Proof of home address (e.g. utilities or telephone bills, bank statements, etc, with the name of the account holder printed on it within last 3 months.) A Cheque payable to "I-Access Investors Ltd" to be credited to your account with us with an amount of not less than HK$10,000. It should bear your name as shown in your Identity Card(s) or Passport(s) drawn on your account with an identical signature to that on the Account Application Form. Please note that the account will not be activated until the cheque is cleared. You are advised to review the "Client Agreement" in detail after you have completed the account opening form. Before you submit the signed and completed form, please also attach copies of the necessary supporting documents.
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2.	What supporting documents need to be provided?
	Individual Account Photocopy of Identity Card(s) or Passport(s) of the proposed Account Holder(s). Proof of home address (e.g. utilities or telephone bills, bank statements, etc, with the name of the account holder printed on it within last 3 months.)
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3.	What type of accounts can be opened?
	You can open the individual cash, margin stocks and futures account, this is an integrated account, providing cash, margin stocks trading and futures trading services.
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4.	When can I start using the account?
	When you receive your account number and password, and deposit necessary funds into your account, you can start using the account for stocks and futures trading.
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5.	Is there any minimum deposit amount for account opening?
	No minimum deposit is required for account opening.
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6.	Is there any handling charge for maintaining the account?
	No account opening fee, as well as any monthly or yearly account maintenance fee.
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7.	Do we accept a Non Hong Kong resident to open an account?
	Yes, you should provide us the mailing address, passport and a HKD savings account which should be opened in a local bank.
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Trade Confirmation

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1.	What kind of statements can be received?
	We will email the daily statements and monthly statements to your designated email address, you are recommended to backup for your future reference.
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2.	How to view the daily/monthly statements?
	All daily/monthly statements will be sent to you in HTML in format, it can be viewed by a web browser.
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3.	Can I receive any physical statement?
	If you want to receive the physical statement, you will be charged for handling fee. For details, please refer to service charges table.
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4.	Why I can't receive any e-mail from I-Access Investors Ltd?
	You may check the junk folder in your e-mail box if you can't receive any email from us. You simply mark the emails from us as not spam so you can receive the email from us as usual. [GMail Example]
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Service Charges/Margin policy

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1.	Fee Commission
	For stocks trading, each order HK$5. For Options and futures trading, each contract HK$5. For details, please refer to service charges table.
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Fund Deposit/Withdraw

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1.	How do I deposit funds to I-Access Investors Ltd?
	You can deposit funds to us by using any of the following methods: Head office service counter Visit our head office to deposit cheques to your stocks and futures trading account, the cheque should payable to "I-ACCESS INVESTORS LTD", you will receive a receipt immediately. Deposit by post Post the cheques to mail box: GPO Box 9704 From PPS' website Step 1 Go to PPS' website (www.ppshk.com). Step 2 Click on "Add Bill" Step 3 Look for merchant name¡uI-ACCESS INVESTORS LTD¡v (code: 9570) and then enter your account number as your Bill Number Step 4 Click on "Pay Bill" Step 5 Choose bill type, enter payment amount, then submit the request Using PPS' IVRS service Call 18013 for account registration Step 1 Call PPS' IVRS on 18033 to initiate the transfer of funds Step 2 Enter your PPS's IVRS service password Step 3 Enter merchant code 9570 Step 4 Enter payment account By using PPS, handling fee would be HK$5 each, for deposit equals to or more than HK$5,000, the handling fee can be waived.
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2.	What is the cut-off times if I initiate transfers from PPS's website or PPS' IVRS service?
	Mon - Fri: 7.00 pm. Sat - Sun: will be processed on the next working day.
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3.	Is there any cut-off time for cheque deposit?
	Yes, you should deposit the cheque to us before 3:00pm, otherwise it will be processed on the next working day.
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4.	After making a deposit, how soon will the funds be reflected in my account?
	Deposit by PPS' website or via its IVRS service (cutoff time would be 7p.m.), your funds will only be reflected in your account one day after the transaction has been processed. Cheque deposit though our service counter (cut-off time would be 3:00pm), your funds will be reflected in you account at 1:00pm on the next working day.(if the cheque cannot be honored, you will be charged HK$100.)
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5.	Will I get interest from the funds deposited?
	Yes, the cleared balance in your account is interest-bearing, the interest accrued every day will be deposited in your account in I-Access on the last day of every month.
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6.	How to withdraw funds from my account?
	You can submit fund withdrawal instructions online. You can give withdrawal instructions any time on the day after the settlement day (T+3) (cut-off time would be 1:00pm). The funds will be deposited to your designated bank account by a cheque on the same day.
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7.	Is there any cut-off time for submitting the fund withdrawal instruction?
	Yes, all instructions received after 1:00pm will be processed on the next working day.
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8.	What is the upper limit of fund transfer via PPS?
	The upper limit is HK$100,000.
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Stocks Trading

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1.	What methods can I use to place my orders?
	You can place your orders through the online trading platform anytime and anywhere.
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2.	Do I need to deposit funds before I start trading?
	You should deposit sufficient funds into the account before trading.
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3.	Can I trade after depositing the cheque?
	Yes, but only after the cheque is cleared.
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4.	What is the maximum quantity of board lots of shares I can trade in each time?
	The maximum quantity of each order is 500 board lots.
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5.	Can I use the fund from selling my stocks to buy other stocks?
	Yes, you can use the sales proceeds to buy other stocks.
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6.	Can I place the orders for the next trading day?
	Yes, all orders placed after 5:00pm on the most recent trading day will be transmitted to exchange at 9:30am on the next trading day.
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7.	Can I use market order function to place orders?
	Yes, you can use market order function during the continuous trading session.
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8.	What is the characteristic of market order?
	Market order function let you buy or sell stocks at the best price immediately without stating any price. Also it enables the order to automatically match within 30 spreads away from the prevailing best price. If the quantity at the market is not enough to fill the order, the remaining part of the order will be cancelled automatically. The largest quantity of a buy order will depend on the available funds, and the largest quantity of a sell order will be the amount of the stock in the account.
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Deposit/ Withdraw Stock

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1.	How to deposit my physical scrip?
	You can deposit physical scrip to us through the following methods: a.  You can deposit physical scrip at our head office service counter b.  Post the physical scrip to mail box: GPO Box 9704 You can sell your shares immediately after the deposit. However, you may only physically withdraw the funds on T+10. In the meantime, you can use the fund in your account to buy stocks. The name on the physical scrip must be the same as the name of the account holder. If the share certificates are registered in the name of a nominee, then you need to provide proof of beneficial ownership.
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2.	Is there any cut-off time for depositing physical scrip?
	Yes, you should deposit the physical scrip to us before 11:00am, otherwise it will be processed on the next working day.
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3.	How to withdraw my physical shares?
	You can submit withdrawal instructions online. We will send you a confirmation of the physical scrip withdrawal by email, after we finish preparing the physical scrip, we will notify you by email to collect the scrip.
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4.	Is there any cut-off time for depositing physical scrip?
	Yes, you should deposit the physical scrip to us before 1:00pm, otherwise it will be processed on the next working day.
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Online Subscription for IPO

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1.	How to subscribe for IPO online?
	You need a trading account with us for IPO subscription. For existing customers, simply fill in the online application form, and deposit sufficient amount in the account, client would receive notification of the application through email.
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2.	What kind of IPO services we offer?
	You can apply cash IPO subscription or IPO financing through us. We have different IPO financing services for our clients including: 10% margin IPO financing, 5% margin IPO financing, and free margin IPO financing.
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3.	Any charge for the IPO subscription?
	You will be charged for HK$10 for the IPO subscription. If you apply for IPO financing, loan interest will also be deducted from your account.
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4.	What are the features of the IPO financing?
	We offer 3 different types of IPO financing services: i. 10% margin IPO financing. You can apply for the IPO subscription with an amount equals to ten times of the margin amount. ii. 5% margin IPO financing. You can apply for the IPO subscription with an amount equals to twenty times of the margin amount. iii. Free margin IPO financing. No margin is required. You are required to deposit sufficient amount of deposit or margin with interest in your account in our company according to the method of your IPO application. The minimum application amount of 5% margin IPO financing and 10% margin IPO financing is HK$100,000. The minimum application amount for free margin IPO financing is HK$1,000,000. IPO financing will subject to the quota of application.   Capital Required Interest rate Allotment chance Min. amount Cash Largest / Low / 10% margin Moderate Lowest Moderate $ 100,000 5% margin Some Low High $ 100,000 Free Margin Very Little Moderate Highest $ 1,000,000 Example: Subscribe 100,000 shares of China Railway Construction (1186) Cash IPO Required deposit: $ 1,080,796.30 / / 10% margin Required margin:    $ 108,079.63 Loan amount:    $ 972,716.67 Interest:$ 600.00 5% margin Required margin:      $ 54,039.82 Loan amount: $ 1,026,756.48 Interest:$ 750.00 Free margin Required margin:              $ 0.00* Loan amount: $ 1,080,796.30 Interest:$ 900.00 *You are not required for any deposit, but you should have stocks in your account whose value equals to 10% of financed amount (Stock warrants are not included).
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5.	What is the latest time to submit an IPO application to us?
	The latest time will be the day before the deadline of the IPO application (include public holiday).
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6.	Can I cancel the submitted IPO application?
	Yes, but all the handling charges and loan interest, if any, will not be returned.
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7.	How can I know the allotment result and how to deal with the refund?
	For those clients who have applied the IPOs in their own name, subscription results can usually be found in newspapers. If the IPO subscription is applied through us, you can check the result in our website. For unsuccessful application, the refund would deposit to client trading account.
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8.	If I apply for IPO financing, when should I deposit the balance due in my account?
	You are required to deposit the balance due before 3:00pm on the allotment date, otherwise interest will be charged for delayed payment.
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Index Futures/Options Contract

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1.	What is Hang Seng Index Futures?
	Hang Seng Index Futures contract is a standardized contract which based on the Hang Seng Index, the contract is traded in the exchange. It is a commitment to buy or sell the Index at a predetermined price on a specified future date.
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2.	What is Hang Seng Index Option
	These are stock index options contracts based on the Hang Seng Index. For those index option that trade in exchange are European style option. The holder is given the right, but not the obligation, to buy or sell a specific stock index at a fixed price on a given date. Option buyers pay a premium while sellers receive the premium but have an obligation to buy or sell a specific stock index on assignment if the buyer exercises his right.
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3.	What kind of futures products I can trade
	Hang Seng Index Futures, Mini Hang Seng Index Futures, H-shares Index Futures, FTSE/Xinhua, China 25 Index Futures, Hang Seng Index Futures Options, Mini Hang Seng Index Futures Options, H-shares Index Futures Options, FTSE/Xinhua China 25 Index Options, Hang Seng China H-Financials Index Futures.
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Index Futures/Options Trading

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1.	What methods can I use to place my orders?
	You can place your orders through the online trading platform anytime and anywhere.
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2.	Do I need to deposit fund before opening a position?
	You should deposit sufficient fund into the account before trading.
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3.	Can I open a position after depositing the cheque?
	Yes, but only after the cheque is cleared.
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4.	Can I place the orders for the next trading day?
	Yes, all orders placed after 5:00pm on the most recent trading day will be transmitted to exchange at 9:15am on the next trading day.
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Index Futures/Options Margin

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1.	What is margin?
	Margin deposit is used to cover market price fluctuations and daily price risk. You are required to deposit sufficient amount of margin deposit in the trading account before opening a position. At the end of each trading day, the amount of deposit will subjected to adjustment according to the value of the contracts in the account.
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2.	What is Initial margin?
	The minimum amount of deposit that investor must deposit before opening a position.
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3.	What is maintenance margin
	Maintenance margin is 80% of initial margin.
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4.	What is margin call?
	When the amount of margin deposit in the investor' s account is below the maintenance level, the margin call to bring the deposit level back to initial margin level will be required. You are required to deposit sufficient fund or liquidate your position to fulfill the margin call.
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5.	How can I know the margin requirement of Index Futures/Options?
	Please refer to service charges table.
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Stock Options

1.	What is a stock option?
	The stock option traded in exchange is American style option. There are 2 types of option, call option and put option. Stock option is a contract, which gives a right to the buyer to trade a specific asset with the seller at a predetermined price on or before the expiry date, and settled with physical scrip.
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2.	What is a call option?
	A call option is a right to buy a specific number of the underlying stock at the strike price on or before the expiry date.
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3.	What is a put option?
	A put option is a right to sell a specific number of the underlying stock at the strike price on or before the expiry date.
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4.	What is option premium?
	This is the price the option trades.
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5.	What is strike price?
	This is the price the seller and buyer agree to trade the underlying stock when the option is exercised.
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6.	What is expiry date?
	This is the last day of the option can be traded or exercised.
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7.	What is in-the-money/out-of-the-money?
	A call whose strike price is below the underlying market price is in-the-money, a call whose strike price is above the underlying market price is out-of-the-money. However, a put whose strike price is above the underlying market price is in-the-money, a put whose strike price is below the underlying market price is out-of-the-money.
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8.	How to exercise an option?
	The option holder has the right to exercise the option. Call option holder has the right to buy a specific amount of the underlying stock from the option seller; Put option holder has the right to sell a specific amount of the underlying stock to the option seller. Buyer and seller should prepare the stock and money for settling the positions.
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9.	What is long/short position?
	Long is to buy a call/put option, the buyer has to pay the premium to the seller. While short is to sell a call/put option, the seller can receive the premium from the buyer.
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Stock Options trading

1.	What methods can I use to place my orders?
	You can place your orders through the online trading platform anytime and anywhere.
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2.	Do I need to deposit fund before opening a position?
	You should deposit sufficient fund into the account before trading.
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3.	Can I open a position after depositing the cheque?
	Yes, but only after the cheque is cleared.
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4.	How to exercise an option?
	You can submit the instruction through the online trading platform, you will receive a confirmation by e-mail.
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5.	How can I know the assignment of my short position?
	We will notify you by email.
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6.	What is the cut-off time to submit an exercise instruction?
	The cut-off time is 4:10pm on each trading day before expiration of the contract.
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7.	How to deal with the open long position of the option contract on the expiry day?
	On the expiry day, if you do not submit any instruction, all open long position will expire on the day. Or the options system will automatically generate an exercise instruction in respect of your open long position which are in-the-money and conform to the condition prescribed by SEOCH.
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8.	Can I place the orders for the next trading day?
	Yes, all orders placed after 5:00pm on the most recent trading day will be transmitted to exchange at 9:15am on the next trading day.
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Stock Options Margin

1.	What is margin?
	Margin deposit is used to cover market price fluctuations and daily price risk. You are required to deposit sufficient amount of margin deposit in the trading account before opening a position
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2.	How can I know the margin requirement of stock options?
	You can refer to the margin table of stock options in HKEx website
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PC configuration for online trading platform

1.	Hardware/Software requirment
	Ć Personal Computer Pentium III 600 or above 128 MB Ram or above Windows 98 or above Marcomedia Flash 9 or above Ć Internet Connection Ć Internet Explorer Internet explorer 5.5 or above
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2.	Browsers and internet security
	Any time you access our net trading platform, all the data transmitted or received will be encrypted. Important data such as password will be encrypted by using a one way encryption method (hashing encryption). To protect safety of your information, we recommend you using a strong encryption browser, such as Microsoft's Internet Explorer 5.5 or higher.
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3.	Why the whole webpage cannot be viewed in the browser?
	You can press the maximize button on the top right hand corner of your browser, and see if you can view the whole page. If the browser is already maximized, but you still cannot view the whole page. You can press the restore button on the top right hand corner of your browser, and adjust the size of the browser that best fits your screen.
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4.	Why the logon message box and the clock on the bottom right corner cannot be displayed when browsing the webpage?
	The webpage is only compatible to a network which can establish a direct connection with us. If you are connecting to the internet via a proxy server, you may not access to our webpage or use all of the functions at this moment.
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Level Scheme

1.	What is level?
	The Level is used to indicate the level of activities in using your trading account in our company. When the level of the account activities increase, the account level will also increase. Your account level will be displayed on the main page of the trading system.
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2.	What are the characteristic of the level in our trading system?
	The aim of the level is to provide better services to our customers. When the account level increase, more real time information windows can be opened and the update frequency will also increase. If you have attained level 10 or above, you are deemed an established client of us. You will receive discounted margin requirement for day trading in futures.
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3.	How to determine the level of the customers?
	The account level will be determined by your trading activities and fund movements in our company. Your total portfolio value will also have influence on the account level.
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4.	How to maintain the level of the account?
	You can maintain your account level by trading or maintaining your portfolio value at a certain level, otherwise your account level will decline gradually.
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5.	What is the level of a new customer?
	The level of a new customer is level one.
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